Last updated: August 2026
Leadburn Developments Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us or enquire about our construction and home improvement services.
This policy applies to visitors of leadburndevelopments.com and customers or prospective customers who communicate with Leadburn Developments Ltd.
1. Who We Are
Leadburn Developments Ltd provides residential construction and home improvement services, including:
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Home Extensions
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Property Renovations
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Kitchen Installations
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Bathroom Renovations
For questions about this Privacy Policy or the way we handle your personal information, please contact us.
2. Information We May Collect
Depending on how you interact with us, we may collect information including:
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Your name
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Email address
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Telephone number
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Property or project location
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Details about your proposed building or renovation project
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Information submitted through our contact or quotation forms
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Correspondence between you and Leadburn Developments Ltd
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Technical information such as IP address, browser type and device information
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Website usage information collected through cookies or analytics tools
We only collect information that is reasonably necessary for operating our business, communicating with customers and providing our services.
3. How We Collect Your Information
We may collect personal information when you:
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Complete a contact or quotation form
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Contact us by telephone or email
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Request information about our services
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Ask us to provide a quotation
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Become a customer
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Visit or interact with our website
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Communicate with us during or after a project
Some technical information may also be collected automatically through cookies and similar website technologies.
4. How We Use Your Information
We may use your personal information to:
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Respond to enquiries
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Discuss your building or renovation requirements
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Prepare and provide quotations
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Arrange consultations or site visits
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Provide our services
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Manage ongoing customer relationships
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Communicate about your project
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Maintain business and financial records
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Improve our website and services
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Maintain website security
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Comply with legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with those described in this policy unless permitted or required by law.
5. Our Lawful Basis for Processing
Under UK data protection law, organisations must have an appropriate lawful basis for processing personal information and explain it in their privacy information. (ICO)
Depending on the circumstances, Leadburn Developments Ltd may rely on:
Contract – where processing is necessary to provide a quotation, enter into an agreement or carry out work you have requested.
Legitimate Interests – where processing is reasonably necessary for operating our business, responding to enquiries, maintaining customer relationships, improving our services or protecting our website.
Legal Obligation – where we need to retain or process information to comply with tax, accounting or other legal requirements.
Consent – where you have specifically agreed to a particular use of your information, such as certain marketing communications or non-essential cookies.
Where processing is based on consent, you may withdraw that consent.
6. Contact and Quote Forms
When you submit information through our website, we use the information provided to respond to your enquiry and understand the services you may require.
Please avoid submitting sensitive personal information through our contact forms unless it is genuinely necessary.
Submitting an enquiry does not automatically subscribe you to marketing communications.
7. Cookies
Our website may use cookies and similar technologies to:
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Ensure the website functions correctly
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Maintain website security
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Remember user preferences
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Understand how visitors use the website
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Measure website performance
Some cookies are essential for the website to operate. Other cookies, such as analytics or advertising cookies, may require your consent.
UK guidance requires organisations to clearly explain non-essential cookies and obtain appropriate consent before using them. (ICO)
You can also control or delete cookies through your browser settings.
8. Analytics
We may use website analytics tools to understand how visitors use the Leadburn Developments website.
Analytics information may include pages visited, approximate location, device type, browser information and interactions with the website.
Where required, analytics technologies will only be activated after appropriate consent has been provided.
9. Sharing Your Information
We do not sell your personal information.
Where necessary, information may be shared with trusted third parties who assist us with operating our business or delivering services, including:
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Website hosting providers
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Website maintenance providers
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Email providers
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Accountants or professional advisers
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Payment or financial service providers
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Contractors, subcontractors or suppliers involved in your project
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Analytics or technology providers
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Government authorities where required by law
Third parties should only receive information necessary for the relevant purpose.
10. International Data Transfers
Some technology providers used by our website may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection legislation.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The length of time may depend on:
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Whether you become a customer
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The nature of your enquiry or project
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Contractual requirements
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Accounting and tax requirements
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Legal obligations
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The need to establish or defend legal claims
Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where appropriate.
12. How We Protect Your Information
We take reasonable organisational and technical measures to protect personal information against:
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Unauthorised access
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Loss
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Misuse
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Disclosure
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Alteration
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Destruction
However, no internet-based system can guarantee absolute security.
13. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
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Request access to your personal information
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Ask us to correct inaccurate information
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Request deletion of your information
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Request restriction of processing
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Object to certain uses of your information
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Request transfer of information in certain circumstances
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Withdraw consent where processing relies on consent
Privacy notices should explain these rights and how individuals can exercise them. (ICO)
To make a request regarding your personal information, please contact us.
We may need to verify your identity before completing certain requests.
14. Marketing Communications
If Leadburn Developments Ltd sends marketing communications, we will only do so where permitted under applicable data protection and electronic marketing laws.
You may unsubscribe or object to receiving marketing communications at any time.
Electronic marketing is also subject to the Privacy and Electronic Communications Regulations alongside UK data protection requirements. (ICO)
15. Third-Party Websites
Our website may contain links to external websites or social media platforms.
Leadburn Developments Ltd is not responsible for the privacy practices, security or content of external websites. We recommend reviewing their privacy policies before providing personal information.
16. Children’s Privacy
Our services are intended for homeowners and adults seeking residential construction services.
We do not knowingly collect personal information from children through our website.
17. Complaints
If you have concerns about how Leadburn Developments Ltd handles your personal information, please contact us first.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the UK’s data protection regulator. (ICO)
18. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our website, services, technology or legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
19. Contact Us
For any questions about this Privacy Policy, your personal information or your data protection rights, please contact Leadburn Developments Ltd using our website: Contact Leadburn Developments
Leadburn Developments Ltd
Construction & Home Improvements
United Kingdom